Hi, I’m Jocelyn — a multidisciplinary designer crafting thoughtful experiences through product and digital design.

An user experience audit and improvement of an Software Development Kit provided by a third party vendor.

An alternative flow allowing customers to return their device for an phone upgrade credit.

A new overview page for users to view and manage their mobility accounts

Enabling customers to transfer their existing phone numbers to TELUS on the same device

A commerce flow allowing customers to shop for mobility plans and add-ons for their individual usage